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Children 11 and Under

To get the best price for more than 3 rooms Call us on 0800 408 8000 0208 843 4410

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20-minute drive to Cancun International Airport.30-minute drive to downtown Cancun.35-minute drive to Puerto Morelos, with quiet beaches and great snorkeling spots.1-hour drive to Playa del Carmen, a laid-back and bustling town with great shopping and a well-heeled crowd.1-hour-40 minute drive to Tulum ruins.2-hour-30-minute drive to Coba ruins.2-hour-45-minute drive to Chichen Itza ruins.

SUN PALACE

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RESTAURANT & BARS

El Alamo : Located in our lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an a la carte Mexican menu for dinner.

La Tratto : Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner & serving an a la carte Italian menu.

The Steak : The Steak, located near the pool area, is a casual dinner option for dinner, serving a buffet of seafood and fine cuts of beef .

Oriental Lounge : the Thai Lounge serves cocktails, an a la carte dinner, Asian hors d'oeuvres, and sushi bar.

Lobby Bar : lobby bar serves a Continental breakfast, bar service, and live music in a mid night.

Wet Bar : The Wet Bar provides service to lounge chairs.

LEISURE FACILITIES

Spa

Fitness Center

Sauna/steam room

GENERAL FACILITIES

24 Hour Room Service

Laundry Service

Doctor on Call

Parking

24-hour front desk

Luggage Storage

Rooms

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Deluxe Resort View

The Deluxe Resort View guest room invites you to relax on your balcony and enjoy the view of the attractively landscaped resort grounds. Located on floor 1 (smoking floor). The views are limited and could be partially obstructed. This category does n

ot include any type of ocean view rooms.

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Superior Deluxe Ocean View

For a view of the Caribbean, choose the Superior Deluxe Ocean View guest room, located on floors 6 & 7 (non-smoking) and 8 (smoking).

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Junior Suite Ocean View

Also offering vies of the Caribbean, the Junior Suite Ocean View guest room is located on floors 1- 4 (smoking on 1st floor only).

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One Bedroom Presidential Suite

Our One-Bedroom Presidential Suite is our largest and most luxurious guest room. The living room leads to the balcony through a floor-to-ceiling sliding door. The dining area is furnished with a glass-top table and wicker chairs. Recessed lighting

and accent wall fixtures create a warm ambiance.

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Standard Room Facilities

  • 24-hour room service
  • Air conditioning
  • Climate control
  • Coffee/tea maker
  • Minibar
  • LED TV
  • Free Wi-Fi

Location

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Following the direction of government authorities and as part of their commitment to the health and safety of guests, hotels globally may not be operating with buffet service in restaurants ( for breakfast / lunch or dinner ) in strict accordance with health and safety guidelines and instead offer an a la carte option / in room dining. A selection of restaurants and bars may not be operational during your stay and this is subject to change on a regular basis.

Also, pool / gym / spa / lounge / kid's club, might not be operational in few hotels / destinations. For most updated information please visit hotel website.

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Very good service although waiting a while for confirmation of holiday booked

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